BIOFAR LABORATORIS is a veterinary diagnostic laboratory that provides a personalised diagnostic service for veterinary diseases, using today’s most advanced technologies.

The management at BIOFAR LABORATORIS views the Quality System as a means to organise the way the company operates, based on essential pillars such as the quality of its services, customer satisfaction and the ongoing improvement of the system.

For this reason, the BIOFAR LABORATORIS Quality Management System is based on the following principles:

• Obtaining, maintaining and improving the company’s desired level of quality is only possible with the commitment and participation of all the staff and the optimal use of their creative potential and their skills.
• This involvement must be achieved through the understanding of how the quality of the service offered is affected by individual contributions, information and communication, as well as through the action of the leaders of all the areas and levels of the company.
• Quality is obtained by planning out, implementing, revising and improving the Management System, in order to prevent possible errors.
• Both the management and the staff of BIOFAR LABORATORIS commit to complying with the legal and regulatory requirements that apply to them.
• A commitment to the satisfaction of all customers, through the entire organisation’s commitment to meet all their needs and requirements, in addition to the legal and regulatory requirements and those of the products themselves.
• Only by constantly improving our processes, methods, services, etc, can we guarantee greater internal efficiency, a better response to customers’ expectations, and consequently, an improvement in their satisfaction.
• Regardless of their specific roles and duties, the staff at BIOFAR LABORATORIS must analyse the information available to them regarding the activities that they carry out, to pinpoint opportunities for improvement.
• As a result, constant improvement must be an ongoing objective for everyone, an objective that must be applied to all the activities carried out at BIOFAR LABORATORIS.
• Our commitment to quality leads us to pay close attention at all times to technological progress and the opportunities for improvement that the technologies can afford us.
• All this requires the participation and cooperation of everyone. For this reason, this Policy is presented to all company staff for their information and understanding.

The effective application of these principles absolutely requires the support of both the management team and the staff.

Management

Cardona march 1, 2022

With the aim of being at the forefront in terms of technological advances related to diagnostics techniques, Biofar Laboratoris has a number of collaboration agreements with private companies and universities, as well as an ongoing training programme for our technicians (specialist courses, attendance at national and international congresses, and study trips to leading universities and companies worldwide in the diagnostics field).

We design and refine new diagnostics protocols to meet the current and future needs of our customers.